Recommended network settings

None of this is required — each Player is already reachable for remote support from its device page in app.bsgn.cc. These router settings just make it easier to reach a Player directly on your own network:

Set a static IP address for your player in your router's DHCP settings (e.g. 192.168.0.100 — adjust for your network's address range).
Optional — forward a dedicated port on your public IP (e.g. 22000) to the player's SSH port (22) if you want to reach the player directly from outside your network.

Warning

Opening SSH to the internet exposes the player to anyone who finds that port. You don't need it for us to support your player — check with whoever runs your network before forwarding a port.